Privacy Policy

At Refrain, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us. By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase or register an account.
Usage Information: Data related to your interactions with our website, such as your IP address, browser type, device information, and browsing behaviour through cookies and similar technologies.
Communication Data: Details you provide when contacting us for support or feedback.

How We Use Your Information

The information we collect is used to:

Process and deliver your orders efficiently.
Communicate with you about your orders, offers, or updates.
Improve our website, services, and user experience.
Send promotional emails or messages (with your consent).
Ensure security and prevent fraud.

Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

Service Providers: Trusted third-party vendors for payment processing, shipping, or marketing purposes.
Legal Obligations: When required to comply with legal processes or protect our rights.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These technologies allow us to:

Recognize your preferences and personalize content.
Analyze website traffic and improve functionality.

You can manage or disable cookies through your browser settings. However, some website features may not function properly without cookies.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to safeguard your data, no system is completely secure, and we cannot guarantee absolute protection.

Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt out of receiving promotional emails by clicking "Unsubscribe" in the email footer.
Request a copy of the data we hold about you.

To exercise these rights, contact us at info@refrainwear.com.

Changes to This Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with the updated date. Please review it periodically for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:
📧 Email: info@refrainwear.com

Thank you for trusting Refrain with your personal information. We value your privacy and strive to maintain the highest standards of security and transparency.